The Hidden Costs of Betrayal Trauma: Beyond Productivity and Turnover
In today’s fast-paced corporate world, the emphasis on interpersonal relationships and trust within an organization cannot be overstated. Trust forms the bedrock of any successful team or company. When that trust is betrayed, the ripple effect can be devastating, affecting not just team morale and productivity, but also an organization’s bottom line. One of the most overlooked consequences of betrayal trauma in the workplace is the significant financial burden it places on companies in the form of incremental healthcare claims.
Understanding Betrayal Trauma
Before diving into the financial implications, it’s crucial to understand what betrayal trauma entails. Betrayal trauma occurs when someone we trust or depend on violates our expectations in a deeply hurtful manner. In the workplace, this could manifest as a trusted colleague taking credit for one’s work, leadership not honoring promised promotions, more personal betrayals between team members, or employees and their own interpersonal relationships out of the workplace.
The Physical and Psychological Impact
The trauma of betrayal is not just emotional; it has tangible physical and psychological repercussions. People experiencing betrayal trauma may manifest symptoms like insomnia, digestive problems, migraines, and even more severe conditions like hypertension or heart disease. The chronic stress resulting from such trauma can weaken the immune system, making individuals more susceptible to illnesses.
On the psychological front, betrayal trauma can lead to anxiety, depression, and post-traumatic stress disorder (PTSD). These mental health issues can further exacerbate physical symptoms, creating a vicious cycle of deteriorating health.
The Financial Implications
Now, let’s translate these health repercussions into dollars and cents. Incremental healthcare claims stemming from betrayal trauma can run into thousands of dollars per employee annually. For instance, treating chronic conditions like hypertension or heart disease, both of which can be exacerbated by chronic stress, requires regular doctor visits, medication, and even hospitalization.The costs of mental health support, from therapy sessions to prescribed medications, can also add up quickly.
These direct healthcare costs are just the tip of the iceberg. Employees suffering from the effects of betrayal trauma might need more sick days, further affecting productivity. Their diminished physical and mental health can also lead to increased errors in their work, potentially costing the company even more in rectifications or lost business.
The Need for Betrayal Trauma Support
Given the significant financial implications, companies cannot afford to ignore the consequences of betrayal trauma. But more than the financial aspect, providing support for affected employees is also the ethically right thing to do.
Betrayal trauma support in the workplace can take multiple forms:
- Certified PBT® (Post Betrayal Transformation®) Coach/Practitioner Services: Offering services specific to healing from betrayal can provide employees a safe space to process their feelings and learn coping strategies.
- Mediation: In cases where the betrayal stems from interpersonal conflicts, professional mediation can help resolve the underlying issues.
- Training Programs: Regular training sessions can educate employees and leadership about the importance of trust, how to avoid betrayals, and how to rebuild trust when it’s broken.
- Flexible Work Arrangements: Allowing affected employees some flexibility in their work schedules can reduce stress and provide them with the time they might need for therapy or medical appointments.
The Return on Investment
Investing in betrayal trauma support might seem like an added cost, but the returns are manifold. Healthy employees are more productive, take fewer sick days, and are less likely to make costly mistakes. They are also more likely to stay with the company, reducing turnover costs.
Also, when a company demonstrates that it genuinely cares for its employees’ well-being, it boosts morale and fosters a positive company culture. This positive environment can attract top talent and give the company a competitive edge in the market.
Let’s Wrap it Up
Betrayal trauma in the workplace is a multi-faceted issue with far-reaching consequences. While the emotional and psychological toll on affected employees is evident, the financial burden on companies, in the form of increased healthcare costs, is a silent but significant repercussion. By recognizing this and investing in targeted betrayal trauma support, companies can protect both their employees’ well-being and their bottom line. After all, in the words of Richard Branson, “Take care of your employees, and they will take care of your business.”
Dr. Debi-A Trusted Resource in an Untrusting Niche
Dr. Debi Silber, Founder and CEO of The PBT (Post Betrayal Transformation) Institute and National Forgiveness Day is an award-winning speaker, bestselling author, holistic psychologist, a health, mindset and personal development expert who helps (along with her incredibly gifted Certified PBT-Post Betrayal Transformation Coaches and Practitioners) a predictable, proven multi-pronged approach to help people heal (physically, mentally and emotionally) from the trauma of betrayal.